Marie,
I’m sorry if the instructions were not clear enough.
There are multiple ways to access the application videos. With your order, you received a card with a QR code that redirects you to our YouTube page, where you can find several application videos. If your phone does not have a camera, you can manually enter the website address from the card into a web browser, which will also take you to our YouTube channel.
If you no longer have the card, you can access our YouTube channel through our website. There is a link at the bottom of the page labeled 'Application Videos.'
If you are still unable to find this information, I have provided a link below that will redirect you to the YouTube application videos.
https://www.youtube.com/@Stick2hope/videos
I hope this helps.